Autor/ka:
Michał Ciundziewicki

How Real-Time Audience Measurement Changed the DOOH Narrative in Poland

pomiar widowni DOOH w czasie rzeczywistym

Just a few years ago, the conversation about DOOH in Poland was surprisingly simple.

 

Because in practice, there was nothing to talk about.

 

There were few screens, and no audience data at all. There weren't even coherent models attempting to describe actual contact with advertising. What functioned as "data" mainly concerned the location of the medium and estimated traffic in its vicinity, often based on research from several years prior.

 

DOOH was just emerging. It was starting to become visible, making its way into media plans, but essentially remained unmeasurable. There was no way to know how many people actually had contact with a specific ad broadcast, so it was difficult to talk about effectiveness. It was more a conversation about potential than results.

 

Over time, the market began to grow. Locations increased, screen networks expanded, and the quality of media improved. But the foundation that defines every digital medium today—reliable, continuous audience measurement—was still missing. Without it, DOOH remained somewhere alongside other channels. Difficult to compare, difficult to optimize, and at times difficult to justify.

 

ARA Technology: A Breakthrough in Audience Measurement

The breakthrough came only when we introduced ARA sensor-based audience measurement in the MORE network. For the first time, we started looking not at estimated traffic around the screen, but at the real audience of a specific broadcast. Data stopped being modeled or collected after the fact. It began to be generated exactly where contact with advertising occurs and was available in real time in a beautiful, clear dashboard.

 

This changed a great deal, but perhaps the language we use to talk about DOOH changed fastest.

 

Instead of asking how many people pass by, we started seeing how many people are actually within range of the screen, how much time they spend there, and what the structure of that audience looks like. Suddenly we stopped talking about location and started talking about contact.

 

Every Single Broadcast's Audience Counts

This is particularly evident with the short, 10-second spots we broadcast in the MORE network. In this model, the audience changes practically all the time. Averages start to lose meaning, because what really matters happens at a specific moment. The ability to assign an audience to a single broadcast changes the way we think about planning. You can see differences between hours, days, and times of day. You can see when a screen is really working.

 

As a result, the logic of campaign planning changes. Location still matters, but it stops being the only criterion. "When" becomes increasingly important, not just "where." Campaigns can be planned for specific hours, communication can be tailored to the rhythm of the day, and most importantly, they can be optimized while running. DOOH stops being a static medium. It starts behaving like a dynamic medium.

 

How Does Audience Data Change the Business?

What's most interesting, however, is that this change isn't just technological. It's primarily a business change. The moment real audience data appears, DOOH stops being exclusively a reach-building channel. It starts entering the performance space. You can link broadcasts with sales data, observe a campaign's impact on foot traffic to points of sale, test different communication variants, and draw conclusions from it.

 

At the same time, the level of trust changes. Data that is measured continuously and repeatably becomes something you can rely on. It can be compared, analyzed, and verified. This naturally leads to the next step—integration with the digital ecosystem and thinking about DOOH in programmatic terms.

 

And this brings us to where we are today.

 

Does the Market Understand the Change That Has Already Happened?

The discussion about DOOH in Poland has clearly shifted. It's no longer about whether audience measurement is possible. That's been settled. The question is rather whether the market is ready to actually use this data—in planning, buying, and billing campaigns.

 

Because with the emergence of data, competitive advantage also shifts. It moves toward those who can not only collect it, but above all understand and leverage it.

 

There's only one condition for this change to truly take hold.

 

Measurement must be comparable, transparent, and widely adopted. It can't be one operator's initiative. It must be a common industry standard. That's exactly what we're working on today through OOHLife.org.

 

And that's probably the next chapter of this story.

 

Because if the first question was "can it be measured," and the second was "how to use it," the third is: are we as an industry ready to bill DOOH based on data, not declarations? At Jet Line, we're ready.

 

FAQ:

Does every DOOH medium in Poland offer real-time audience measurement?

No. The DOOH market in Poland is still diverse. Many solutions are based on traffic estimates in the vicinity of the medium, not on actual audience measurement at the moment of ad broadcast.

What's the difference between estimation and actual audience measurement?

Estimation is based on historical data and traffic models. Actual measurement takes into account the presence of viewers within range of the screen at the specific moment of ad broadcast, which allows assigning an audience to individual broadcasts, not just to locations.

What does real-time audience measurement in DOOH mean?

It's collecting data exactly at the moment of ad broadcast, without relying on averages or prior assumptions. This enables analysis of each broadcast's audience and real campaign optimization.

How does ARA technology-based audience measurement work?

ARA technology uses sensors for anonymous measurement of viewer presence within range of the screen. Data is collected continuously and in real time, which allows determining the number of contacts with advertising and basic audience characteristics, such as age ranges and gender. arahub.ai/#aboutus

Does the ARA system identify specific individuals or process personal data?

No. The system does not identify individuals, does not record their image, and does not enable tracking them. Data is analyzed exclusively in anonymous and aggregated form. How does DOOH audience measurement work? ARA Technology

Can we determine exactly who saw the ad?

Not in terms of identifying specific individuals. However, we can precisely determine how many people were within range of the screen and had a real opportunity to have contact with the ad at a given moment.

Do all DOOH campaigns use the same data model?

No. In practice, this means that many DOOH campaigns are still based on estimates, not actual audience measurement. In the MORE network at Jet Line, measurement occurs in real time and at the level of individual broadcasts, which allows working with data, not assumptions.

How does audience data affect DOOH campaign planning?

It allows planning campaigns not only in terms of location, but also broadcast time, traffic intensity, and audience profile. This enables communication to be tailored to the moment, not just the place.

Can DOOH support performance activities?

Yes. DOOH influences user behavior—from visits to points of sale to online activity. It doesn't replace digital channels, but effectively complements and amplifies them.

Why is measurement standardization important for the DOOH market?

Without common standards, it's difficult to compare results and build trust in data. Standardization is crucial for DOOH to be treated as a full-fledged data-driven channel.

How should an advertiser evaluate data quality in DOOH?

The measurement methodology, data collection method, currency, and transparency are crucial. Data should be interpretable and usable in real media decisions.