Last autumn, the Polish Coalition for Friendly Recruitment conducted a Candidate Experience study. 65% of employers believe they maintain good relationships with candidates at every stage of recruitment. However, 57% of candidates claim this isn't true and that companies don't care about maintaining relationships with them.

I did a quick examination of conscience – we recently conducted several recruitments and are preparing for another one.
What mistakes did we make?
Which ones can we eliminate?
What do we have on our conscience and why?

Moving from unconscious incompetence to unconscious competence – the professionalization of open recruitment activities is an interesting challenge for us, a small company without an HR department. So I read the eRecruitment Solutions report "A Poorly Treated Candidate is a Lost Customer" with great attention.

Do you know what discourages people the most from potential employers? Here are some key factors:

1. lack of company name, keeping the hiring company's name secret when there's no need to, and missing contact information,
2. vague job descriptions on one hand and limited information about what the company offers employees on the other,
3. negative comments and poor company image among friends and on social media,
4. the requirement to write a cover letter and fill out long application forms, but also:
5. excessive requirements,
6. foreign language requirements,
7. undisclosed salary,

For many people who remember different times in recruitment processes, the idea that an employer should care about – still just – potential employees might sound strange. Meanwhile, it turns out that the better the job market situation, the higher standards employees set for companies and recruiters.
It's going to be interesting – as I mentioned, we're starting a new recruitment soon.
Also because the employer-employee relationship is one of the dimensions of corporate social responsibility.

So it's good that not only employers set high standards, but employees do too.

Have you ever participated in a recruitment process after which you said to yourself: "Oh no. I want to work but I don't want to work HERE"?

The eRecruitment Solutions report "A Poorly Treated Candidate is a Lost Customer", Warsaw 2015, can be downloaded at http://przyjaznarekrutacja.pl/